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Contact us & Working Hours

Location & Working Hours

Contact Us:

  • We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any questions, comments, or suggestions etc, please contact us via: [email protected]

  • Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets no later than 1 working day. most of the time are instantly.

  • Sales:

    If you need information before you buy, you are welcome to contact us by email: [email protected], All the questions will be replied within 24 hours working days.

    If you want to buy and pick up, our pick up location is Ballarat.

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